Confidentiality and Privacy Policy

### Collection of Personal Information

**Information We Collect**: We collect personal information that you provide to us directly, such as your name, contact details, health information, and payment information. This may occur when you book an appointment, fill out intake forms, or communicate with us.

**Purpose of Collection**: The information we collect is used to:

- Provide and manage our services.

- Communicate with you regarding appointments and services.

- Maintain accurate health records.

- Process payments and handle billing.

### Use and Disclosure of Personal Information

**Confidentiality**: All personal and health information you provide is treated as confidential. We do not share your information with third parties except as required by law or with your explicit consent.

**Internal Use**: Your information is accessible only to authorized personnel who need it to perform their duties. This includes our therapists, administrative staff, and billing personnel.

**Third-Party Service Providers**: We may use third-party service providers to facilitate our services (e.g., payment processors, scheduling software). These providers are contractually obligated to protect your information and use it solely for the purposes we specify.

### Security of Personal Information

**Data Protection**: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure storage systems, encryption, and access controls.

**Electronic Records**: Electronic health records are stored in a secure, encrypted system. Access to these records is restricted to authorized personnel only.

**Physical Records**: Physical records are stored in locked, secure locations. Only authorized personnel have access to these records.

### Client Rights

**Access to Information**: You have the right to access and request a copy of your personal and health information that we hold. To do so, please contact us in writing.

**Correction of Information**: If you believe any information we have about you is incorrect or incomplete, please inform us, and we will promptly correct it.

**Withdrawal of Consent**: You may withdraw your consent for us to use your personal information at any time. However, this may impact our ability to provide you with certain services.

### Retention of Information

**Duration of Retention**: We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this policy and as required by law.

**Destruction of Records**: When your information is no longer needed, we will securely destroy it in accordance with applicable laws and regulations.

### Changes to This Policy

**Updates**: We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website and available at our clinic.

### Contact Us

If you have any questions or concerns about this confidentiality and privacy policy, please contact us at:

- **Phone**: [504-428-6068]

- **Email**: DIVINEESSENTIALMAGIC@GMAIL.COM

- **Address**: 4718 PARIS AVE.

Thank you for trusting DIVINE ESSENTIAL MAGIC with your personal and health information. We are committed to maintaining your privacy and confidentiality.